People change faster than permissions do.
Staff, volunteers, contractors, interns, and board members need different access windows and clear offboarding when their role ends.
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For mission-driven organizations
Practical technology stewardship for work that cannot waste resources.
Founder-led IT support for Greater Boston nonprofits balancing staff, volunteers, board members, shared information, changing access, grant-funded projects, and a technology budget that has to remain accountable.
Talk with usThe mission still depends on operations
Limited capacity makes unclear ownership more expensive.
Nonprofit technology often grows through donated time, urgent program needs, and tools adopted by different teams. We bring those decisions into one supportable record without imposing an enterprise-size operating model.
Shared work can still belong to one account.
Files, forms, mailing lists, websites, and cloud services need organizational owners and recovery paths rather than dependence on one person’s inbox.
Every technical exception consumes scarce attention.
Repeatable onboarding, documented vendors, and a known support path protect leadership and program staff from becoming the default help desk.
What we look after
A right-sized operating layer behind the programs.
We focus first on identity, shared information, devices, continuity, and the technical responsibilities that are most likely to interrupt service delivery.
Identity and role changes
Documented onboarding, multi-factor authentication, role-appropriate access, and timely offboarding for staff and other authorized participants.
PeopleMicrosoft 365 or Google administration
Email, shared files, groups, collaboration, administrator roles, licensing review, and ownership that stays with the organization.
CloudDevices and support
Practical standards and a clear help path for organization-owned computers, mixed platforms, remote work, updates, encryption, and replacement planning.
OperationsSecurity and recovery
Prioritized identity, endpoint, backup, sharing, and response controls based on the information and services the organization must protect.
ContinuityVendor and system records
A maintained record of providers, renewals, administrators, domains, key settings, recovery paths, and open decisions leadership can review.
AccountabilityStart with responsibility
Protect the mission by making technical ownership visible.
We identify the systems that programs and administration cannot operate without, stabilize the highest-consequence gaps, and document a sequence the organization can fund and maintain.
- 01Map the essential work
- 02Confirm ownership and access
- 03Reduce the material risks
- 04Maintain a practical record
What changes
A clear support path for staff and authorized participants
Organizational ownership of critical accounts and shared files
Cleaner access when roles, projects, or board terms change
Technology priorities leadership can explain and budget
Which part of the operation has become too dependent on memory?
Describe the organization, team, cloud platform, recurring interruption, or upcoming change. We’ll identify a focused first step that respects both risk and capacity.